Trust Repair Scripting

Trust Repair Scripting

Stop Apologizing Wrong: The Scripting Pitfall That Erodes Credibility (and How to Fix It First)

Many professionals inadvertently undermine their own credibility by apologizing in ways that signal weakness rather than competence. This article diss...

Trust Repair Scripting

Your Trust Repair Script Is Too Rigid: The Common Mistake of Over-Structuring (and 3 Adaptive Solutions)

Many trust repair efforts fail because the script is too rigid. This article explores the common mistake of over-structuring apologies and reconciliat...